LOYALTY & REWARDS

Loyalty & rewards

Store credit and loyalty points a customer earns online or at the till, once a real customer is connected to the sale — a reason to come back that a one-off delivery app doesn't give you.

Loyalty schemes usually only work in one channel. A customer who orders online and pays at the counter often earns nothing for either.

Book a walkthrough

Store credit & cashback

Store credit / wallet

Customers can hold and spend store credit, with refunds and cancellations able to flow back into it automatically.

Cashback loyalty program

Tiered, store-configured rules that pay rewards straight into the customer's wallet as spendable store credit, with a celebratory moment in the cart when a reward is earned, and proportional handling when a cashback order is later refunded or cancelled.

Reward points

Reward Points loyalty program

Customers earn points on every order — online or at the till — and redeem them for a discount, a free item, or a saved voucher. Runs entirely independently of Cashback, or alongside it, under its own name and branding.

VIP tiers

A store's best customers get a bigger earn rate and perks like free delivery.

Bonuses & referrals

Extra points for signing up, a first order, or leaving a review; a customer shares their own referral code and both sides are rewarded when a friend signs up with it.