Contact
For help, questions or ideas, write to support@sssolve.com. Please tell us your phone and the app version (Settings, About) and what you were doing. We reply as soon as we can.
Common questions
Does Samaa need an account?
No. There is no account, no ads and no analytics. Your library, progress and notes live on your device.
How do I add lessons?
Share audio from Telegram or WhatsApp into Samaa, paste a podcast, website, archive.org or cloud-drive link, or pick files and folders from your phone. Podcast search is built in.
Can I listen offline?
Yes. Download an online series from its menu, and files from your phone play without a connection.
How do I keep my progress when I change phone?
Use Backup to save a file, then Restore on the new phone. Backups are files you keep yourself; we never receive them.
Playback stops or the controls disappear on Android.
Allow notifications for Samaa and set its battery use to Unrestricted, because some phones stop background audio to save power. Then start playback again.
A shared clip link opens in the browser, not the app.
Install the latest Samaa. On Android, open Settings, Apps, Samaa, Open by default, and allow samaa.sssolve.com. The clip page also works in any browser.
A podcast or website will not load.
Check that the link opens in your browser. Some sites block apps or have no audio list. Send us the link at support@sssolve.com and we will look.
How do I delete my data?
Uninstall the app, or clear the site data for the web app. Everything is stored on your device only, so there is nothing for us to delete.